Ready Collection

If a Ready Collection piece isn't right, you may return it within 14 days of delivery, unopened and in its original condition, for a refund. Reach out first and we'll guide you through it.

Custom Readings

Personal Reading ($288) and Deep Consultation ($488) are non-refundable once the blessing has begun, as each piece is read, selected, and carried to the mountain specifically for you. We confirm your stone combination with you by email before anything is blessed.

Damaged on arrival

If your order arrives damaged, contact us within 7 days with a photo and we will replace it at no cost. This applies to every tier.

How to start a return

Email care@noahsuniverse.com with your order number and we'll take care of the rest.